Frequently Asked Questions about Freeze-Dried Pet Food

RAWTOPPER is crafted from pure proteins, in small batches, right here in Ontario.
Each ingredient is freeze-dried at peak freshness, with nothing added and nothing diluted. 

Yes. RAWTOPPER is made from clean, animal proteins suitable for both dogs and cats.
It is intended as a topper or treat and not a complete diet.

Simply sprinkle RAWTOPPER over your pet’s regular meal, or offer individual pieces as a high-value treat.
Start with a small amount and adjust based on your pet’s size and preference. 

Unopened pouches have a long shelf life due to the freeze-drying process.
Once opened, store in a cool, dry place and reseal after each use. 

No. RAWTOPPER is designed as a supplemental topper or treat to enhance your pet’s existing diet.

All proteins are sourced and freeze-dried using trusted Ontario suppliers.

RAWTOPPER contains only pure protein.
If your pet is sensitive to a specific protein, choose a different single-protein option.
For medical concerns, consult your veterinarian. We offer grooming, boarding, daycare, training, and pet supplies for all types of pets.

Freeze-drying gently removes moisture while preserving the natural flavour and integrity of the ingredient.
Nothing is cooked, heated, or altered. 

Yes. Orders of $39+ ship free across Ontario.
Orders below $39 ship for a simple flat rate. 

For food safety reasons, we are unable to accept returns on open packages.
If there is any issue with your order, contact us — we’ll make it right.